Refund policy

At DQD Clothing, customer satisfaction is important to us. We strive to provide high-quality swimwear and apparel.

Returns

Due to hygiene and safety reasons, swimwear products are generally not eligible for return once delivered. However, returns may be accepted if:

• The size does not suit you. On the condition that the hygiene sticker is still in place and has not been damaged.

• The product received is damaged or defective.

• An incorrect product has been delivered.

• The product has a manufacturing defect.

Return Request

To request a return, please contact us within 7 days of delivery with:

• Order Number

• Product Images

• Description of the issue with images

Refunds

Once the return request is reviewed and approved, refunds will be processed to the original payment method within 7–10 business days.

Non-Returnable Items

• Used or washed products

• Products without hygiene sticker

• Products without original tags or packaging